Privacy Policy

Simply Organised with M.E.
Effective Date: 31 January 2025
Last Updated: 31 January 2025

1. Introduction

Simply Organised with M.E. (“we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and relevant Queensland laws.

By using our website www.simplyorganisedwithme.com.au, services, or providing your personal information, you consent to the terms outlined in this policy.

2. Information We Collect

We may collect and store the following types of personal information:

2.1 Personal Information
  • Name, email address, phone number

  • Billing and payment details

  • Business or employment details (if relevant)

  • Any information you provide during consultations

2.2 Sensitive Information

We generally do not collect sensitive information (e.g., health or biometric data). If we do, we will obtain your explicit consent before collection.

2.3 Website and Usage Data

When you visit our website, we may collect:

  • IP address, browser type, and device information

  • Website analytics and browsing behaviour (via cookies and tracking tools)

You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

We use your personal information for the following purposes:

  • Providing our finance and home admin services

  • Managing client relationships and communications

  • Processing payments and invoicing

  • Sending newsletters, updates, and promotional offers (if you opt-in)

  • Improving our website, services, and user experience

  • Complying with legal and regulatory obligations

We will never sell, rent, or trade your personal information.

4. Disclosure of Your Information

We may share your personal information with:

  • Third-party service providers (e.g., payment processors, email marketing platforms, website hosting)

  • Legal authorities if required by law or to protect our rights

  • Business partners where necessary for service delivery (with your consent)

If we transfer your data outside Australia, we will take reasonable steps to ensure compliance with Australian privacy laws.

5. Data Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, or misuse, including:

  • Secure storage of client records (e.g., Google Drive, Xero for invoicing)

  • Password-protected systems and restricted access

  • Regular security updates and best practices

However, no method of online data transmission is 100% secure. If you suspect any data breach, please contact us immediately.

6. Access and Correction

You have the right to:

  • Access the personal information we hold about you

  • Request corrections if your details are inaccurate

To make a request, email us at hello@simplyorganisedwithme.com.au, and we will respond within a reasonable timeframe.

7. Retention of Data

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law (e.g., tax and financial record-keeping obligations).

8. Your Privacy Rights

Under the Privacy Act 1988 (Cth), you have the right to:

  • Request access to your personal data

  • Correct or update your information

  • Complain if you believe your privacy has been breached

To make a complaint, contact us at hello@simplyorganisedwithme.com.au. If you are unsatisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with a revised “Last Updated” date. Continued use of our services after changes means you accept the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

📧 Email: hello@simplyorganisedwithme.com.au
🌐 Website: www.simplyorganisedwithme.com.au