Website Terms of Use & Refund Policy

Simply Organised with M.E.
Effective Date: 31 January 2025
Last Updated: 31 January 2025

1. Introduction

Welcome to Simply Organised with M.E. (www.simplyorganisedwithme.com.au). These terms and conditions (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to comply with these Terms.

If you do not agree, please discontinue use immediately.

PART 1: WEBSITE TERMS OF USE

2. General Use of Website

You may use this website for personal, non-commercial purposes only. You must not:

  • Engage in unlawful activities on our website

  • Attempt to interfere with or disrupt website functionality

  • Copy, reproduce, or distribute any content without our permission

3. Information Disclaimer

All content on this website is for informational purposes only. While we strive for accuracy, we do not guarantee that all information is complete, current, or error-free.

We are not liable for any loss or damage arising from reliance on website content.

4. Third-Party Links

Our website may contain links to external websites. We are not responsible for their content, privacy practices, or terms. You access these third-party sites at your own risk.

5. Intellectual Property

All content, including text, graphics, logos, and resources, is owned by Simply Organised with M.E. and protected under Australian copyright law. You may not reproduce, modify, or use our content for commercial purposes without written permission.

6. Limitation of Liability

To the extent permitted by law, Simply Organised with M.E. is not liable for:

  • Website downtime or errors

  • Loss or damage due to reliance on website content

  • Any indirect or consequential losses

This limitation does not exclude any consumer guarantees under Australian Consumer Law (ACL).

7. Privacy

We are committed to protecting your privacy in line with the Privacy Act 1988 (Cth). For details on how we handle personal data, please see our Privacy Policy.

PART 2: REFUND POLICY

8. Consumer Guarantees under Australian Law

Our services are covered by the Australian Consumer Law (ACL). You are entitled to:

  • A refund, repair, or replacement if a service is not provided with due care and skill

  • A refund if the service is unfit for its intended purpose

  • A refund or partial refund if the service is significantly different from what was advertised

We do not offer refunds for change of mind, except as required by law.

9. Service Cancellations and Refunds

9.1 One-on-One Services (Finance & Home Admin Support)

  • Cancellations made at least 48 hours before a scheduled session: Eligible for a full refund or reschedule.

  • Cancellations made less than 48 hours before: No refund unless due to exceptional circumstances.

9.2 Workshops & Group Coaching

  • Cancellations 7+ days before the event: Full refund.

  • Cancellations 3-6 days before the event: 50% refund or full credit for a future session.

  • Cancellations less than 48 hours before: No refund, unless we cancel or reschedule.

10. Refund Processing

If eligible for a refund, it will be processed via the original payment method within 7-10 business days.

For refund requests, contact us at:
📧 Email: hello@simplyorganisedwithme.com.au

11. Changes to These Terms

We may update these Terms at any time. Continued use of our website and services constitutes acceptance of the updated terms.

12. Contact Us

For questions about these Terms or our Refund Policy, please contact us at:

📧 Email: simplyorganisedwithme.com.au
🌐 Website: www.simplyorganisedwithme.com.au